What We Collect and Why We Use It
When you open an account, we collect your name, email address, mobile number and any payment details you submit — including your JazzCash wallet number, Easypaisa account or Raast ID where you choose those rails. We use this data to verify your identity, process deposits and
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withdrawals, and keep your account secure. Transaction records are retained as required by applicable financial and operational standards; we do not sell or share your payment data with unaffiliated third parties for marketing. Your mobile device's session data — IP address, browser type, operating system —
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is logged to detect unusual access patterns and protect your account. If you contact our support team, the conversation record is stored so we can follow up accurately. We collect only what we need to operate the platform and fulfil our obligations under applicable law. Where
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local law in Pakistan permits the platform to operate, this policy governs how your data is handled within that scope. You may withdraw consent for non-essential data processing at any time by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.